To make your trip to Hsinchu smoother, we've compiled frequently asked questions about check-in rules, safety facilities, and surrounding transportation. We hope this information will be helpful.

Frequently Asked Questions

  • Q1: How far is Pu Yi Si Business Travel from Hsinchu Big City Shopping Center?

    A: Pu Yi Si Business Hotel boasts an excellent location on Minquan Road, East District, Hsinchu City. It's less than a 1-minute walk from the hotel to Big City Far Eastern Department Store, which is directly opposite the store and next to a 7-Eleven on Minquan Road. It's the perfect accommodation choice for shopping, dining, and movies in Hsinchu.

  • Q2: How safe are the "fire-retardant materials" in hotel rooms?

    A: Puys Business Hotel prioritizes guest safety. All guest rooms use carefully selected fire-retardant materials for curtains, sheets, carpets, and linens, and the corridors feature a straight-line design with no blind spots, ensuring privacy while providing a clear escape route and allowing every guest to enjoy the safest possible accommodation environment.

  • Q3: Does Pu Yi Si Business Travel provide pick-up and drop-off services at Hsinchu High Speed Rail Station or Hsinchu Railway Station?

    A: Yes, we offer a pre-booked, paid private car service. Pick-up and drop-off locations include:


    • Hsinchu High Speed Rail Station: NT$300/one way/person.
    • Hsinchu Taiwan Railway Station: NT$100/one way/person.
    • Airport Transfer: 24-hour pre-booking service available. Please make a reservation by phone before check-in for arrangements.

  • Q4: Does Puys Business Hotel offer accessible rooms and friendly facilities?

    A: Yes. Puys Business Hotel offers standard accessible rooms (85 cm wide doors) equipped with shower chairs and fixed handrails. The hotel's public areas feature fixed ramps, accessible elevators, and dedicated parking spaces for the disabled, aiming to provide an accessible travel environment for seniors and people with mobility impairments.

  • Q5: What payment methods does the hotel support? Can I use the National Travel Card or LINE Pay?

    A: Pupus Business Travel supports multiple payment methods, including:


    • Credit Cards: VISA, MasterCard, JCB, American Express, UnionPay.
    • Mobile Payments: LINE Pay, Apple Pay.
    • Government Subsidies: National Tourist Card is welcome. On-site card payment is available for both business and leisure travelers.

  • Q6: If I bring a bicycle to check in, is there a place to park or repair it?

    A: We are a bike-friendly accommodation. The hotel lobby has dedicated indoor bicycle parking spaces for guests to park free of charge, and free tire inflation is also provided. In addition, the hotel offers free bicycle rentals, allowing you to easily explore nearby attractions such as the Hsinchu Railway Art Village.

  • Q7: Does the hotel offer laundry service or business facilities?

    A: Yes. We offer professional laundry services and self-service laundry facilities. Business travelers can utilize the free fiber optic internet access throughout the building (bring your own computer; cables can be borrowed) and the free newspapers and magazines available in the lobby.

  • Q8: What are the fees for children staying at the hotel?

    • Children under 120cm: Free (one child per child).
    • Children over 120cm: NT$300 extra charge applies.
    • Adult extra charge: NT$500 per person (includes breakfast and amenities; additional charges apply during Chinese New Year).
    • Note: Extra beds are not currently available at this hotel.

  • Q9: What are the breakfast times and contents at Puys Business Hotel? Is vegetarian food available?

    A: The hotel offers a complimentary buffet-style Chinese/Western breakfast from 6:30 AM to 9:00 AM. The restaurant boasts an elegant and comfortable atmosphere and offers special dining options for vegetarians, ensuring every guest starts their day well.

  • Q10: Does Puys Business Hotel allow pets to stay?

    A: To maintain the quality of accommodation and the cleanliness of the environment, pets are not allowed in the hotel (please inquire beforehand if you require service animals such as guide dogs). Furthermore, barbecuing and smoking are strictly prohibited inside the hotel. We apologize for any inconvenience this may cause.